“STUDENT BILL OF RIGHTS” The right to unbiased advice about loans and lenders from your financial aid office.  The right to choose the lender that is best for you, even if that lender is not included on your school’s preferred lender lists.  The right to know what criteria your school uses to select preferred lenders, and the right to know whether preferred lenders are paying the school or financial aid officials.  The right to know what benefits or rate discounts lenders offer, and whether those benefits or discounts will be available immediately, or only after a certain number of consecutive timely payments.  The right to know if a lender has agreed to sell its loans to another lender.  The right to know whether borrower benefits and discounts will continue if the loan is sold.  The right to know what interest rate you will be paying for the loan before you borrow.  The right to exhaust your federal borrowing options (Stafford, PLUS, and Perkins) before turning to higher-cost private loans.

We reserve the right to modify or discontinue benefit programs at any time without notice. Any termination or modification of the program will not affect the terms of loans previously made. Specific terms and conditions may apply, please call us at 1-800-353-3357 if you have any questions.

(800) 353-3357
National Education
405 Silverside Road, Suite 200
Wilmington, DE  19809